Retention

Customer retention: loyalty, referral and cashback programs, subscriptions and discounts, win-back campaigns, birthday bonuses, customer success and VIP onboarding. We help bring customers back and grow their value.

24 services

Loyalty programs$12,000Loyalty programs: points/tiers/perks for repeat customers, designed for your economics. Honestly — an amplifier, not a r

Referral programs$9,000Referral programs: customers bring in new ones for a reward. Honestly — work ONLY if the product is liked (the mediocre

Cashback programs$9,000Cashback programs: returning part of spending for repeat purchases. Honestly — directly cuts margin (needs unit economic

Subscription / recurring discounts$8,000Subscription / recurring discounts: predictable recurring revenue. Honestly — MANDATORY honest easy cancellation/pause w

Win-back campaigns$7,000Win-back campaigns: a respectful return of customers who left. Honestly — we return SOME not all (many left for reasons

Birthday / anniversary perks$5,000Birthday / anniversary perks: a personal warm sign of attention. Honestly — a pleasant gesture, NOT a sales/retention dr

Customer Success outreach$10,000Customer Success outreach: proactive help for the customer to reach the product's value. Honestly — helps retention ONLY

VIP onboarding$8,000VIP onboarding: enhanced personal introduction for valuable customers. Honestly — justified only with a segment and reso

Exclusive content for subscribers$7,000Exclusive content for subscribers: a reason to stay and value membership. Honestly — retains ONLY with real value (empty

Community-building$10,000Community-building: engagement and retention through people's connection. Honestly — a living process, needs constant ru

Gamification$9,000Gamification: points/badges/levels/challenges for engagement. Honestly — works ONLY with meaningfulness and a tie to rea

Streaks / habits encouragement$8,000Streaks / habits encouragement: support of useful regularity. Honestly — a habit only around real benefit (cannot instil

Personalized content$9,000Personalized content: relevant materials/offers for the user. Honestly — needs real data (no data = no personalization,

AI-recommendations$12,000AI recommendations (ML): relevant suggestions on data. Honestly — need quality data ('cold start' on small/new); they GU

Re-targeting$8,000Re-targeting: returning a warm audience (visitors, abandoned carts) via ads/emails. Honestly — needs consent/privacy (tr

Survey-driven retention$7,000Survey-driven retention: an early signal about problems + reaction. Honestly — surveys give SIGNALS not truth (sample bi

NPS programs$6,000NPS programs: a loyalty tracker (likelihood to recommend) + work with reasons. Honestly — ONE proxy metric not truth (me

CSAT measurement$6,000CSAT measurement: touchpoint satisfaction + improvement. Honestly — measures a MOMENT, not loyalty/retention (satisfied

CES (Customer Effort Score)$6,000CES (Customer Effort Score): how EASY it is to solve a task. Honestly — useful but ONE lens (effort of a moment), not lo

Churn-prediction models + intervention$14,000Churn-prediction (ML) + interventions. Honestly — a prediction is PROBABILISTIC not exact (false positives/misses); need

Pause-options$6,000Pause-options: an honest alternative to full cancellation. Honestly — a pause must be REAL and easy, not a dark pattern

Downgrade-paths$6,000Downgrade-paths: switching to a cheaper plan instead of cancellation. Honestly — a downgrade must be REAL and explicit (

Exit-surveys$5,000Exit-surveys: reasons customers leave. Honestly — the survey is NOT a barrier at the exit (cancellation easy, survey opt

Tier upgrade incentives$7,000Tier upgrade incentives: moving to a higher plan by real need. Honestly — an upgrade by REAL value (limits/needed featur