Site quality · Accessibility

Cognitive accessibility

We make the site clearer for people with cognitive specifics: simpler language, a predictable and consistent structure, less distraction, clear instructions and hints. This helps not only people with impairments but everyone — newcomers, non-native speakers, the tired, those in a hurry. So that the site is easy to use without strain. Honestly upfront: cognitive accessibility is largely JUDGMENT and an improvement of 'how clear it is', not a strict checklist with ticks; it reduces cognitive load but does not guarantee that absolutely everyone will understand everything.

Price
$3,600
Duration
usually 1–2 weeks (depends on volume)

Cognitive accessibility — overview

Cognitive accessibility — price, timeline & scope

Cognitive accessibility is reducing the site's cognitive load for people who find it harder to perceive the complex: simplifying and clarifying language (shorter, more specific, without excess jargon), a predictable and consistent structure and navigation (the same thing behaves the same way), clear step-by-step instructions, explicit hints and confirmations, reducing distracting elements, clear wording of errors and actions. Honestly about the nature, this is key: cognitive accessibility is largely JUDGMENT and work on 'how clear it is', not a strict technical checklist like contrast or alt. In WCAG, some cognitive guidance is Level AAA and an emerging area, so here it is more about common sense and testing on real people than about 'pass/fail'. Honestly about the effect: we REDUCE cognitive load and make the site clearer, but do NOT guarantee that absolutely every user will understand everything — cognitive specifics vary greatly. Honestly about the benefit for everyone: this helps not only people with impairments but also newcomers, non-native speakers, the elderly, the tired and those in a hurry — i.e. everyone. Honestly about the overlap: simplifying texts as such is an adjacent service Plain Language (823); here it is broader — also structure, navigation, load. They often go together; we will honestly say what is needed. Honestly about access: access to the content/interface is needed. An important boundary: this is cognitive accessibility (load/clarity in general); language simplification is 823, a dyslexia font is 824. Picture this: instead of 'the site is complex and confusing, easy to get lost' — clear, predictable, without excess strain. The base price starts from 18,000 ₽ (depends on volume).

Problems we solve

  • The site is complex and confusing — easy to get lost.
  • Texts are overloaded with jargon and long constructions.
  • Navigation is unpredictable — the same thing behaves differently.
  • Too many distracting elements and unclear instructions.

What's included in the Cognitive accessibility service

  • Simplifying and clarifying language (shorter, more specific)
  • A predictable, consistent structure and navigation
  • Clear step-by-step instructions, hints, confirmations
  • Reducing distracting elements and cognitive load
  • Clear wording of errors and actions
  • Indicating boundaries (judgment, not a strict checklist; not a guarantee for all)
  • A link with Plain Language (823) if needed
  • Handover and review with you

What you get

  • The site is easier to use, with less cognitive load
  • Clear, predictable structure and language
  • Benefit not only for people with impairments but everyone
  • Reduced comprehension barriers (full understanding by all — not a guarantee)

How the work goes: steps

  • We analyze the complexity of language, structure, load; collect access
  • We simplify language, make the structure predictable, remove excess
  • We check (on real people where possible), review boundaries with you

Why PDV Expert

  • Fixed price and timeline — no surprises on the invoice.
  • Report and recommendations in plain language — clear without a technical background.
  • In touch at every step and answering questions about the result.

FAQ

  • Is this a strict standard with a checklist?

    Not quite, and that is honest. Unlike contrast or alt, cognitive accessibility is largely a judgment about 'how clear it is', and an emerging area (some WCAG guidance here is Level AAA). So it is more about common sense and testing on real people than formal 'pass/fail'. We reduce load and clarify, relying on practice.

  • Do you guarantee everyone will understand everything?

    No, that cannot be promised. Cognitive specifics vary greatly, and making it 'clear to absolutely everyone' is impossible. We substantially REDUCE cognitive load and remove typical comprehension barriers — this genuinely helps many, but it is an improvement, not a guarantee of 100% understanding by all.

  • How does this differ from language simplification (Plain Language)?

    Plain Language (823) is specifically about simplifying TEXTS. Cognitive accessibility is broader: besides language it is structure, navigation, predictability, reducing distractions and load. We often do them together; we will honestly say whether simplifying texts is enough or work on the interface as a whole is needed.

About the provider

The «Cognitive accessibility» service is provided by PDV Expert — a team specialising in «Site quality». We work under contract and deliver a written report with recommendations.

Prepared by PDV Expert · updated