Form failure monitoring

Form failure monitoring is an ongoing (monthly) service: we set up a regular check of key forms — a synthetic test submission per an agreed scenario and/or tracking the share of successful submissions and errors. We control: whether the form opens, whether submission goes through, whether there are validation/server errors, whether a test submission reaches where it should (inbox, CRM, webhook). On a failure — an alert with which form and at which step broke. This catches silent lead losses: a form 'submits' but the email does not go out; the CRM integration broke after a deploy; reCAPTCHA or anti-spam blocks everyone. Honestly about the method: a synthetic submission creates a test record/lead — this must be accounted for (we tag test ones, agree on how to keep them out of the CRM and not trigger real notifications to managers); the check needs access or an agreed test path. Honestly about the essence: this is detection and alerting, NOT fixing — we do not edit the form, backend or integration; remediation is done by your team or by us separately. And honestly: email delivery '100%' cannot be guaranteed — there are mail filters and third-party services along the way; we verify that submission goes through and the lead is recorded on your side, but email deliverability is an adjacent topic (there is separate monitoring for it). Coverage is the configured forms; someone must react to an alert. An important boundary: this is form-functionality monitoring, not their development, not CRM setup and not form-conversion optimization. If there are few forms and they are stable, continuous monitoring may be overkill, but where forms are a stream of leads and money it pays off with a single caught breakage. Picture this: instead of 'leads did not come for two weeks because submission broke after an update, and it was noticed from sales silence' you get an alert on the day of the breakage. The base price starts from 9,000 ₽ per month; it depends on the number of forms and the check complexity.

• Form submissions suddenly stop arriving and you notice from sales silence.
• After a deploy submission or the CRM integration breaks unnoticed.
• You are not sure the form actually delivers the lead to inbox/CRM.
• Anti-spam or validation blocks submissions and you lose leads.

• Regular form check: synthetic test submission and/or success rate
• Control: opening, submission, validation/server errors
• Whether a test submission reaches inbox/CRM/webhook
• Tagging and agreeing on test records (not cluttering the CRM)
• Alerts on a failure (which form and at which step)
• Monthly continuous operation
• An indication of the boundary: the form vs email deliverability
• An alert channel of your choice (email, messenger, webhook)

• You learn about a form breakage on the day of the failure, not from lead silence
• You see which form and at which step broke
• Lower risk of silently losing leads for weeks
• You know what to fix (the fix — by you/team)

• We agree on forms, the test scenario/path, handling of test records and the alert channel; collect access
• We set up synthetic submission and/or success tracking
• We launch monitoring, ensure test ones do not interfere with real processes

• Will you fix the form if it broke?

  No. We detect a failure and notify with details (form and step), but we do not edit the form, backend or integration. Remediation is done by your team or by us separately.

• Won't test submissions clutter the CRM and raise false notifications?

  This is an important point: a synthetic check creates a test record. We agree in advance how to tag them and where to route them so as not to clutter the CRM or trigger real notifications to managers; this needs access or an agreed test path.

• Do you guarantee email delivery from forms?

  No. We verify that submission goes through and the lead is recorded on your side, but email delivery '100%' cannot be guaranteed — there are mail filters and third-party services along the way. Email deliverability is an adjacent topic with separate monitoring.