Site quality · UX / usability

Loading states design

We design loading states: what the user sees while data loads — indicators, progress, skeletons, smooth transitions. So the wait feels shorter and clearer and the interface does not look 'frozen'. Honestly upfront and this is key: loading states improve PERCEIVED speed (the wait feels nicer), but they do NOT make the product actually faster — real speed is optimization (a separate engineering task); slowness can be masked only up to a limit; and a nice loader does not guarantee conversion.

Price
$5,000
Duration
usually 1–2 weeks (depends on the number of scenarios)

Loading states design — overview

Loading states design — price, timeline & scope

Loading states design is working through what happens in the interface during a wait: loading indicators (spinners), progress bars (when progress can be shown), skeleton screens (see 971), smooth content reveals, optimistic updates, clear messages on a long load. The goal is for the wait to feel shorter, clearer and calmer, and the interface not to look broken or frozen. Honestly about the key distinction — perception vs reality: loading states work with PERCEIVED performance (how the wait feels), not REAL speed. A well-chosen indicator or skeleton makes the wait psychologically nicer, but does NOT speed up loading by a single millisecond. If the backend/request/images are really slow — that is fixed by optimization (performance, cache, asset size), a separate engineering task, not state design. Promising to 'speed up the product' via loaders would be dishonest. Honestly about the masking limit: perception can be improved, but if the wait is really long (seconds and seconds), no nice loader will save it — the user will still get tired. Loading states smooth a reasonable wait, they do not justify serious slowness. Honestly about choosing the means: a spinner suits short waits, progress suits predictable ones, a skeleton (971) suits content screens; a wrongly chosen means hinders rather than helps — we choose by situation. Honestly about the effect: it reduces the 'frozen' feeling and the irritation of waiting (an important part of UX), but it is not a conversion guarantee. Honestly about access: the product and an understanding of what loads and how long are needed. An important boundary: this is loading perception; real speed is optimization (not included); skeletons — 971; errors — 968; empty states — 969. Picture this: instead of 'is the screen frozen?' — a clear, calm wait. The base price starts from 25,000 ₽ (depends on the number of scenarios).

Problems we solve

  • During loading the screen looks frozen or broken.
  • Unclear whether the process is running and how long to wait.
  • Content 'jumps' when appearing after loading.
  • A long load without feedback — users leave.

What's included in the Loading states design service

  • Loading-state design (indicators, progress, skeletons, transitions)
  • Choosing an appropriate means by situation (spinner/progress/skeleton)
  • Smooth content reveal without 'jumps'
  • Messages on a long load
  • Honest boundaries (perceived speed, not real; not a replacement for optimization)
  • A link with skeletons (971), errors (968), empty (969)
  • Accounting for the slowness-masking limit
  • Handover and review with you

What you get

  • The wait feels shorter and clearer
  • The interface does not look frozen during loading
  • Content appears smoothly, without 'jumps'
  • Honest boundaries (we improve perception; real speed is optimization)

How the work goes: steps

  • We examine what loads and how long in the product (with you)
  • We choose appropriate states for each scenario
  • We work through smoothness, honestly set boundaries with you

Why PDV Expert

  • Fixed price and timeline — no surprises on the invoice.
  • Report and recommendations in plain language — clear without a technical background.
  • In touch at every step and answering questions about the result.

FAQ

  • Will loading states speed up my product?

    No, honestly, and this is the main point: they improve PERCEIVED speed (the wait feels nicer and clearer), but do NOT speed up loading by a single millisecond. If the backend, requests or images are really slow — that is fixed by performance optimization (a separate engineering task). Promising to 'speed up the product' via loaders would be dishonest — we make the wait more comfortable, not actually shorter.

  • Will a nice loader hide any slowness?

    Only up to a limit, honestly. A good loading state smooths a reasonable wait, but if the wait is really long (seconds and seconds), no indicator will save it — the user will still get tired and may leave. Loading states do not justify serious slowness; for that, real optimization is needed, not masking. We honestly warn about this.

  • Is a spinner everywhere fine?

    Not always, honestly: the means should be chosen by situation. A spinner suits short waits, a progress bar suits predictable processes, a skeleton (971) is often better for content screens. A wrongly chosen means hinders rather than helps (e.g. a spinner for every little thing is annoying). We choose by scenario rather than put one indicator everywhere.

About the provider

The «Loading states design» service is provided by PDV Expert — a team specialising in «Site quality». We work under contract and deliver a written report with recommendations.

Prepared by PDV Expert · updated