Catalog/Site quality/ UX / usability

UX / usability

UX services: research, prototyping, usability testing, design systems, accessibility and more.

37 services

UX strategy$10,000UX strategy: linking business goals, users and the product into a prioritized plan. Honestly — reduces risks/raises the
User research$9,000User research: interviews/observation/surveys/analytics to understand the audience. Honestly — informs decisions but doe
Personas development$5,000Personas development: audience segment portraits (goals/pains/context) on data. Honestly — these are MODELS, not real pe
JTBD framework$6,000JTBD framework: analysis of the 'jobs' a user solves and their motivation. Honestly — a useful lens/thinking tool, NOT m
Customer Journey Maps$6,000Customer Journey Map (CJM): a client-path map (stages/actions/emotions/pains/loss points). Honestly — on real data 943 (
Service Blueprints$7,000Service blueprint: a service map of front (client) + back (processes/systems/people). Honestly — on real process data (n
Information Architecture$7,000Information Architecture: content and navigation structure. Honestly — no 'single correct' structure (creators' logic ≠
Sitemap optimization$3,000Sitemap optimization: hierarchy, nesting, duplicates, 'orphan' pages. Honestly — helps findability (people+SEO) but NOT
Wireframes$6,000Wireframes: schematic screen 'skeletons' (structure/logic without visuals). Honestly — NOT design (deliberately gray, fo
Prototypes$8,000Prototypes: interactive clickable mockups to check logic/flows/UX before development. Honestly — imitates the product, N
UX-copy / microcopy$4,000UX-copy/microcopy: interface texts (buttons/hints/errors/empty states). Honestly — improves clarity/reduces errors but p
Usability testing$8,000Usability testing: tasks for real people + observation, finding usability problems. Honestly — REVEALS problems, does no
Tree testing$3,600Tree testing: a findability check in the structure (text section tree + tasks). Honestly — checks SPECIFICALLY structure
First-click testing$3,000First-click testing: where the user clicks first per task. Honestly — ONE signal (first-step correctness), not the whole
5-second testing$2,4005-second testing: show a page for 5 sec + first-impression questions. Honestly — checks SPECIFICALLY the first impressio
Card sorting$3,600Card sorting: users group sections/topics — data on mental models for IA. Honestly — INFORMS the structure, does not dic
Eye-tracking studies$10,000Eye-tracking studies: tracking where users look (heatmaps, gaze paths) via an eye-tracker. Honestly — shows WHERE they l
Heuristic evaluation$5,000Heuristic evaluation: an expert interface audit against usability principles (Nielsen). Honestly — an EXPERT's opinion ≠
Cognitive walkthrough$4,000Cognitive walkthrough: an expert step-by-step pass of tasks 'through a newcomer's eyes' (learnability). Honestly — an ex
Design systems creation$18,000Design systems creation: reusable components, styles, patterns, tokens, documentation. Honestly — pays off at SCALE (exc
Component library (Storybook)$14,000Component library (Storybook): reusable UI components in code, documentation, showcase. Honestly — pays off at SCALE (ex
Pattern library$8,000Pattern library: documented solutions to typical tasks (forms/filters/errors) with application rules. Honestly — works w
Token-based design system$7,000Token-based design system: a single source of values (colors/spacing/fonts) for design and code. Honestly — a technical
Dark mode design$6,000Dark mode design: a full dark palette, contrast, readability, sync via tokens. Honestly — it is REAL work, not a 'filter
Responsive design (mobile-first)$7,000Responsive design (mobile-first): correct convenient operation on all screens, flexible grids, device checking. Honestly
Accessibility-first design$9,000Accessibility-first design (WCAG AA): contrast, keyboard, screen readers, ARIA. Honestly — real important work, but a pr
Error states design$5,000Error states design: clear messages and a next step instead of 'Error 500'/blank screen, data preservation. Honestly — w
Empty states design$5,000Empty states design: a clear screen with a first step instead of bare emptiness (onboarding, 'nothing found', cleared).
Loading states design$5,000Loading states design: indicators, progress, skeletons, smooth transitions. Honestly and key — we improve PERCEIVED spee
Skeleton screens$5,000Skeleton screens: gray placeholders in the shape of future content during loading. Honestly and key — improve PERCEIVED
Optimistic UI$6,000Optimistic UI: instant action response with rollback on failure. Honestly — improves PERCEIVED responsiveness, does NOT
Micro-interactions design$6,000Micro-interactions design: meaningful feedback on actions (presses, toggles, likes). Honestly — useful if MEANINGFUL, no
Transitions / animations$6,000Interface transitions and animations: smooth clear changes of screens and states. Honestly — useful if FUNCTIONAL (expla
Sound design$6,000Interface sound design: appropriate optional sounds for responses. Honestly — a niche tool; sound is usually OFF, cannot
Haptic feedback$6,000Haptic feedback: vibration responses to actions on mobile. Honestly — depends on the DEVICE/platform (limited/unavailabl
Inclusive design$9,000Inclusive design: a product for a wide range of people and situations (age, language, devices, context). Honestly — a pr
Sustainable web design (low carbon footprint)$8,000Sustainable web design: light efficient pages, less data/energy, a smaller carbon footprint + speed. Honestly — no green