Status page automation
We set up a public status page that updates itself from monitoring data: it shows which services are up, uptime history, current and past incidents, and notifies subscribers. Fewer "is your site down?" tickets — customers see the status themselves. Honestly upfront: this is a transparency and communication tool that reflects monitoring data — it does not prevent incidents and does not improve uptime; and how accurate it is depends on the quality of the monitoring that feeds it.
Status page automation — overview
Status page automation is an ongoing (monthly) service: we set up and maintain a public (or internal) status page that automatically reflects your services' state from monitoring data — component status (site, API, payments, account, etc.), uptime history for a period, a feed of current and past incidents, scheduled maintenance, and a subscription for customers (email/Telegram/RSS) so they learn about incidents themselves. When monitoring detects an outage, the component status and notifications update automatically. Honestly about the essence: this is a transparency and communication tool, NOT preventing incidents and NOT improving uptime — a nice status page does not make the site more stable, it only honestly shows what is happening and reduces the load on support ("is it down?") and customer anxiety. Crucially: the page's accuracy depends on the quality of the source monitoring — if monitoring is poorly configured or misses something, the page will show "all good" when it is not (garbage in, garbage out). So a status page makes sense on top of properly configured monitoring (ours or yours). And honestly: automation covers typical recurring events, but any non-standard, new or complex situation always requires manual involvement — a serious incident needs a manual comment (what happened, what we are doing, when to expect recovery), fully "hands-off" such communication is not advisable. And, honestly: the page reflects only the components and statuses that monitoring reports — a problem monitoring does not see will not appear on the status page. Access to the monitoring data source and to where the page is hosted is needed. An important boundary: this is the setup and operation of a status page, not the monitoring itself (if there is none, it is set up separately), not hosting and not an uptime guarantee. If you have no external audience that cares about status and no availability commitments, a public status page may not be needed. Picture this: instead of a flood of "is the site down?" during an outage, customers go to status.yoursite, see "payments — outage, fixing, ETA 30 min" and subscribe to recovery — while support gets on with the work. The base price starts from 12,000 ₽ per month; it depends on the number of components and integrations.
Problems we solve
- During an outage support is flooded with "is it down for you?" questions.
- Customers do not know whether it is scheduled maintenance or an outage.
- There is no public uptime history for customers and partners.
- You report incidents manually and with a delay.
What's included in the Status page automation service
- Setup of a public or internal status page
- Component status (site, API, payments, account, etc.)
- Auto-update from monitoring data on incidents
- Uptime history for a period and an incident feed
- Scheduled maintenance (maintenance announcements)
- Subscription for customers (email, Telegram, RSS)
- Monthly operation and maintenance of the page
- Templates for a manual comment on serious incidents
What you get
- Fewer support tickets during outages
- Customers see the status themselves and subscribe to recovery
- Transparency and trust: a public uptime history
- Faster and more consistent incident communication
How the work goes: steps
- We agree on the components, the monitoring data source and where to host it
- We set up the status auto-update, history, subscription and templates
- We launch, operate monthly, refine on real incidents
Why PDV Expert
- Fixed price and timeline — no surprises on the invoice.
- Report and recommendations in plain language — clear without a technical background.
- In touch at every step and answering questions about the result.
FAQ
Will a status page improve uptime and reduce the number of outages?
No. It is a transparency and communication tool: it shows the state and notifies, but does not prevent incidents and does not make the site more stable. Uptime depends on hosting and infrastructure; the page only honestly reports what is happening and reduces the load on support.
What if monitoring is poorly configured or absent?
Then the page will show an inaccurate picture — it is only as accurate as the monitoring feeding it (garbage in, garbage out). If there is no monitoring, it needs to be set up separately (by us or by you); a status page makes sense on top of proper monitoring.
Will everything be fully automatic, without people?
Typical cases — yes, component status and basic notifications update automatically. But serious incidents usually require a manual comment (what happened, what we are doing, ETA) — we provide templates, but a human on your side or us by arrangement should write it.
About the provider
The «Status page automation» service is provided by PDV Expert — a team specialising in «Diagnostics & monitoring». We work under contract and deliver a written report with recommendations.