Forum and community
A platform for your audience to talk: sections, topics, discussions, profiles and moderation. A forum or community where people ask questions, share experience and help each other — around your brand or topic.
Forum and community — overview
A forum is a site for members to talk: they create topics in sections, reply to each other, ask questions and share experience. There are profiles, search across discussions, reactions and moderation — tools to keep order and quality. It fits a community around a brand, product, hobby or profession, a Q&A knowledge base and user support by the community itself. There is no news feed, groups, events or social graph here as in a social network — it is about topics, discussions and Q&A; if you need a living social network around your brand, there is the separate “Online community platform” service. The base price starts from 150,000 ₽; the total depends on the feature set and the moderation model.
Problems we solve
- Your audience’s discussions are scattered across chats and social networks — knowledge gets lost, a newcomer cannot find an answer.
- User questions repeat, and support answers the same things by hand.
- Your audience’s knowledge and answers accumulate nowhere — every newcomer asks again from scratch.
- Without moderation, discussions turn into spam and chaos.
What's included in the Forum and community service
- Structure: sections, topics, discussions and replies with quoted text
- Member profiles, registration and login (including via social networks)
- Moderation: moderator roles, reports, hiding, bans, editing posts
- Search across discussions and tags for navigation
- Reactions and ratings: likes, best-answer marking (for Q&A)
- Notifications and topic subscriptions; private messages (optional)
- Spam protection: captcha, flood control, manual review for new members
- Performance for a growing number of topics and users; SEO foundation — filled-in discussions get indexed
What you get
- Your own platform where the community talks and helps each other around your topic
- A Q&A knowledge base builds up by itself and offloads support
- Filled-in discussions get indexed and can bring traffic from search
- Moderation keeps order: less spam and toxicity
How the work goes: steps
- You leave a request and describe the community topic, sections and rules
- We design the structure, roles, moderation and styling
- We develop, set up anti-spam and launch
Why PDV Expert
- Fixed price and timeline — no surprises on the invoice.
- Report and recommendations in plain language — clear without a technical background.
- In touch at every step and answering questions about the result.
FAQ
How is a forum different from an online community platform?
A forum is focused on discussions: sections, topics, questions and answers. It has no feed, groups, events or social graph. A community platform is broader — a feed, groups, events, social-network-like profiles. If you mainly need discussions and a Q&A base — that is a forum; if a living social network around your brand — that is the separate “Online community platform” service.
Who is responsible for members’ content?
The platform owner is legally responsible for user content. We build in moderation — moderator roles, reports, pre-moderation of newcomers and anti-spam — while the procedure for removal, data storage and handling complaints is fixed in the contract. This matters for platforms with user-generated content.
How much does it cost and what does the price depend on?
The base price starts from 150,000 ₽: a basic forum with sections, topics, registration and basic moderation. Extensions — private messages, reputation, social login, integrations — are estimated separately. The total depends on the feature set, moderation model and load.
About the provider
The «Forum and community» service is provided by PDV Expert — a team specialising in «Website creation and improvement». We work under contract and deliver a written report with recommendations.