Ratings & reviews management

Ratings & reviews management is building an honest process: a well-judged moment for requesting a rating from satisfied users (via the stores' native mechanism, unobtrusively), fast and polite responses to reviews (especially negative), and collecting feedback to improve the app. Honestly about the main limitation, this is key: boosting and buying reviews is PROHIBITED by App Store and Google Play rules and leads to sanctions up to app removal. We do not do this — no bots, fake reviews or '5-star packages'. Honestly about deleting negativity: another's negative review cannot simply be deleted — it is not in our power or the developer's (the store removes only rule-violating reviews by its own criteria). What really works: respond politely and to the point, help solve the problem — sometimes the user changes their rating themselves, and others see that you respond. Honestly about the effect: the rating strongly affects conversion and visibility, and a correct process improves it, but we honestly do not guarantee a specific rating figure — it depends on the quality of the product itself. If the app has a real problem, reviews will be about it — and the right response is not to 'hide' but to fix. Honestly about rating requests: ask satisfied users at a suitable moment (after a successful action), do not beg or block features for a rating. Honestly about access: console access is needed for responses and setting up the request. An important boundary: this is reviews/rating work; responding to specific reviews as a process — 853, general ASO — 844. Picture this: instead of 'unanswered negativity and a low rating' — an honest process where satisfied users rate and you respond to problems. The base price starts from 12,000 ₽ (depends on the review volume).

• A low rating repels and lowers search visibility.
• Negative reviews are left unanswered.
• Satisfied users are not asked to rate the app.
• The temptation to 'buy' reviews — a ban risk for the app.

• Setting up an apt rating request (native mechanism, unobtrusive)
• A process of fast and polite review responses
• Working with negativity: response + help solving it
• Collecting feedback into product improvements
• Honest boundaries (no boosting; cannot delete others' negativity)
• Recommendations on asking only satisfied users and on time
• A link with the response process (853)
• Handover of the process and review with you

• An honest rating-growth process via satisfied users
• Responses to reviews, including negative ones
• Feedback turns into improvements
• Safety (no boosting and ban risk; the figure — not a guarantee)

• We analyze current reviews and rating; collect access
• We set up the rating request and the response process
• We hand over the process, honestly set boundaries (no boosting) with you

• Can reviews be bought to raise the rating fast?

  No, and we do not do this — that is honest and safe for you. Buying and boosting reviews violate App Store and Google Play rules and lead to sanctions up to app removal. The sustainable path is asking satisfied users for a rating at the right moment, responding to reviews and improving the product. It is slower but will not kill your app.

• Will you delete bad reviews?

  No — another's negative review cannot simply be deleted, it is not in our or your power (the store removes only reviews violating its rules). What really works: respond politely and to the point and help solve the problem — sometimes the user raises their rating themselves, and others see that you respond. Hiding negativity is not possible, but responding with dignity is possible and necessary.

• Do you guarantee a 4.8+ rating?

  No, we honestly do not guarantee a specific figure: the rating depends primarily on the quality of the app itself. We build an honest process (requests to satisfied users, responses, improvements) that genuinely helps the rating grow. But if the product has a problem, the right path is to fix it, not to paint a score.